At Lurra, we want you to be completely satisfied with your purchase. If you encounter any issues with your order, here's what you need to know about our return and exchange policy:

*1. Return Items:*
All items are currently not be eligible for return. Please note the reason behind no return and exchange is due to hygiene reasons or other restrictions.

*2. Exchange:*
We recommend you try the item when you receive it from the courier. Exchanges are only applicable as the courier is waiting for size changes and must be for the same item.

*3. Contact Us:*
If you have any questions or concerns about our return and exchange policy, please feel free to contact our customer support team. We are here to assist you.

Thank you for shopping at Lurra. Your satisfaction is our top priority!